Complaints

1. How to File a Complaint

1. Describe the problem to editorial@spin-hub.co.uk.
2. Provide your casino account (user login), but never your password.
3. Attach screenshots and chat logs.

2. What We Can Do

We are an independent info site, not an intermediary. If you have a problem with a casino, we can document it and pass it along to the casino support if needed.

3. What to Prepare

• Account number / login
• Date and amount of the problematic transaction
• Screenshots of the error
• Communication log with support